I was able to make an appointment which fit my schedule, and when my 'ride' didn't show up, master mechanic Rob Jones dropped me off and picked me up at a closeby McDonald's. Rob actually knew my car, a 2014 Mini Cooper S Convertible, as he'd worked on it at the originating dealership. I met owner, Sean Gordon, whose philosophy is fix or replace items that really need it, and advise what needs to be kept an eye on. A refreshing approach! I was 100% impressed and satisfied with my experience at Ace Performance Automotive yesterday.